Shipping Policy
At Big Brothers Masonic Apparel, we treat every order like it’s coming from a Brother in the Craft. We take pride in getting your gear to you quickly, carefully, and with respect.
Processing Time:
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Most orders ship within 2–3 business days after payment.
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Handcrafted or embroidered items may take a few extra days (5–7 business days) to prepare with the care and precision they deserve.
Shipping Rates & Delivery:
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Standard shipping within the U.S. usually arrives within 3–7 business days.
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Need it faster? Expedited options are available at checkout.
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Enjoy free shipping on all U.S. orders over $100.
Tracking & Updates:
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Once your order hits the mail, we’ll send you a tracking number so you can follow it home.
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Please allow a day or two for tracking to update once shipped.
International Brethren:
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We’re proud to ship around the world. Delivery times may vary depending on customs.
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International customers are responsible for any local duties or taxes.
Lost or Damaged Packages:
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If your order doesn’t arrive or something isn’t right, reach out to us at
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support@bigbrothersmasonic.com
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within 7 days, and we’ll handle it promptly.