Frequently Asked Questions (FAQ)

1. How long does shipping take?
Most U.S. orders arrive within a week, and international orders usually take 10–20 business days. You’ll receive tracking info once your package ships.

2. Can I change or cancel my order?
Absolutely — if your order hasn’t shipped yet, contact us within 24 hours and we’ll take care of it.

3. Do you ship internationally?
Yes, we’re happy to serve Brethren around the world. Customs fees or local taxes may apply.

4. Are your products officially Masonic?
Every piece we create honors the symbols and traditions of Masonry with respect and authenticity.

5. What if my order doesn’t fit?
We’re happy to exchange your item for another size within 30 days, as long as it’s unworn and in its original condition.

6. Do you offer group discounts?
Yes! Lodges and groups are welcome to contact us for bulk pricing or special orders.

7. How can I reach you?
Send a message to 

bigbrothersmasonicapparel@gmail.com

 — we’re always here to lend a hand and help you find what you need.